The South African Social Security Agency (SASSA) is a social welfare program that provides financial support to many vulnerable families and individuals. However, not every applicant gets a social grant, and every year, SASSA rejects and cancels many applications, which can be disturbing for disadvantaged individuals. In such a situation, the SASSA reinstatement application emerges as a beacon of hope that lets the economically disadvantaged families of South Africa receive this social grant to fulfill their basic needs.

SASSA offers a reinstatement process to everyone whose application was canceled for any reason. However, not every individual is familiar with the SASSA reinstatement process, and this is why we came up with this guide that will help you understand the intricacies of this advantage that you can avail yourself of in case of SASSA grant cancelation. Let’s get going.

SASSA Reinstate

You don’t need to apply for SASSA grants repeatedly except when the department rejects your application or you cancel it yourself. Anyone can cancel the SASSA grant if he gets a job or when their financial condition gets better. Similarly, you can reinstate your canceled SASSA grant but must follow a proper procedure.

Stepwise Guide to Reinstate Your SASSA Grant

Did you cancel your SASSA grant and want to reinstate it? Follow our stepwise guide.

  • Navigate to the official website of SASSA or SRD.
  • Look for the “Cancel My Application” tab and click “Reinstate canceled grant application.”
  • Enter your personal details such as ID and mobile number. Your ID and phone number should be the same as your initial application. Click on the Send PIN button.
  • You will receive an OTP on your number shortly. Use the received OTP for verification. Click the “verify” button, and you are good to go.
  • State your reason for canceling the grant in the first place. You can choose the reason from the available options like canceled in error, no longer employed, etc.
  • Then click on the “reinstate my grant” button.
  • A prompt will appear on your screen to confirm the reinstatement request.
  • Click “yes,” and your SASSA reinstatement process will complete.
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Eligibility Criteria

No doubt, the SASSA reinstatement procedure is pretty simple and easy, but not every SASSA reinstatement application gets approval. So, before you follow the steps mentioned above to submit your application to reinstate your SASSA grant, ensure you are eligible for reinstatement. Here is the eligibility requirements list for the reinstatement of the SASSA grant.

  • Anyone applying for SASSA reinstatement must be a resident of South Africa.
  • Moreover, only South African citizens, Asylum seekers, refugees, or those with special permits can reinstate their SASSA grants.
  • The SASSA reinstatement application’s lower and upper age limit is 18 to 60 years. No one younger than 18 or older than 60 can make a reinstatement request.
  • The minimum monthly income of the applicant should be R624 or even lower. In addition, the applicant’s assets should be insufficient to pass the means test.
  • Applicant should be currently unemployed or have no other additional income source or financial support.
  • Anyone receiving any other social welfare grant, such as the Unemployment Insurance Fund (UIF) or National Student Financial Aid Scheme (NSFAS), is ineligible for the SASSA reinstatement.
  • The applicant must be ineligible for the UIF payments.
  • Any applicant receiving a monthly stipend from NFSAS is ineligible to instate their canceled SASSA grant application.
  • The applicant must not refuse the job and the education offers he receives during the reinstatement period.
  • Also, the SASSA reinstatement applicants must not be cared for in any state institution in South Africa.

Who Can Reinstate SASSA Grant?

Anyone who has canceled their SASSA grant themselves or whose grant got canceled by the department can apply to receive the grant amount again, but it is only granted to those who satisfy the above-mentioned eligibility criteria. Any application that does not satisfy the eligibility criteria, even if it is one condition, the reinstatement application will be rejected again. So, if you are interested in reinstating your SASSA grant, make sure your application matches the criteria shared by SASSA.

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SASSA Reinstatement Request Approval Period

Have you read the eligibility criteria? Do your current condition satisfy all the conditions of eligibility criteria? If yes, congratulations; you can reinstate your canceled SASSA grant and receive the grant amount until your financial condition satisfies the SASSA grant eligibility criteria.

You can follow my shared stepwise guide to submit your SASSA reinstatement request. I had recently submitted mine a few months back when I lost my job. After submitting the SASSA reinstatement request, one question crosses every applicant’s mind: How long will the SASSA department take to approve your reinstatement request?

You all must be curious about it too, so the application approval period depends on the workload and number of applications the department receives in that time. Usually, the application is reviewed within one to two weeks, but that’s not always the case. Sometimes, it takes months to get feedback on the SASSA reinstatement application because it depends on the department’s current workload.

I got mine in less than a month, but some people I know have waited 90 days or more to get approval from SASSA against their reinstatement application. The waiting period is the most worrisome because the chances of your application being rejected for SASSA grant reinstatement are never zero.

Application Feedback

Once the department reviews your reinstatement application, they will inform you about their decision via SMS. Upon approval, you will receive the payment details and dates by which your grant will be restored via message on your SASSA registered phone number. In case of rejection, SASSA will send written feedback on why your SASSA reinstatement application was rejected.

Why SASSA Rejects the Reinstatement Applications?

SASSA rejects the reinstatement application for the SASSA grant due to various reasons. Below are a few common reasons any SASSA grant reinstatement application is rejected.

  • Insufficient or missing documents.
  • Inaccurate or missing information.
  • Ineligible for the grant.

The reasons we stated above are the most common reasons for which SASSA reinstatement applications can be rejected besides these technical errors, and other factors can also become a reason for which the department rejects your reinstatement request. The reasons for rejection vary from person to person, as well as other legal requirements that a person fails to satisfy.

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Don’t be disheartened that it’s hard to reinstate SASSA grants because SASSA reinstates the grant as soon as possible if a person is eligible and accurately provides all the necessary information. So, if your financial conditions are not good and you want to reinstate your canceled SASSA grant, read the eligibility criteria carefully and submit your grant reinstatement application following the procedure we shared above.


How do I reactivate my SASSA grant?

If you want to reactivate your suspended or canceled SASSA grant, you only need to submit a grant reinstatement request online. You can do this by visiting the official website of SASSA, providing your ID and phone number, and confirming your reinstatement request.

How do I fix a canceled SASSA payment?

Anyone whose SASSA grant is canceled can request reconsideration from the SASSA department. It can be done online too, via SASSA’s official website. You only need your ID and phone numbers to submit your request online.

Can I change my SASSA banking details online?

SASSA allows registered members to change their banking details online without visiting any office. You can utilize its online platform to change or update your banking details to keep receiving your SASSA grant amount without any difficulty.

Can I appeal the SASSA grant?

Yes, you can appeal SASSA’s decision if your grant application is rejected. SASSA sends a detailed note stating why your application is being rejected.

If you think the decision is unfair, you can appeal against the decision of SASSA and request the department to review your application again. By submitting a reconsideration request via appeal against the initial decision, SASSA will review your application again, and it will have an equal chance of being approved or rejected again.


Anyone who does not receive SASSA anymore but is currently in a situation where they are eligible for the grant can apply for reinstatement and receive the grant amount to support themselves financially in the hard times. Before you submit your application, make sure you satisfy SASSA’s grant reinstatement eligibility criteria. Follow the procedure we shared in this guide to apply for the grant and start receiving it to handle your current financial crisis.

After submitting your reinstatement request, keep your fingers crossed, hope for the best, and wait for the SASSA response. I hope you start receiving the SASSA grants immediately and manage your daily expenses without worries. Thank you.

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