The South African Social Security Agency aims to help all the people living below the poverty line, such as retired employees, war veterans, orphan kids, and people who lost their jobs. Usually, people apply for the SASSA SRD R350 grant via the online platform or through an app, but the majority of them claim that their applications are declined.
There can be various reasons why your application has been declined, but you can appeal for an SRD R350 grant. The appeal procedure mirrors the initial application process, but there are a few changes and considerations you should know before you proceed. If you do not want to be rejected again by SASSA, then spare your 5 minutes and come with me to see the right way to appeal.
SASSA Appeal
South African Social Security Agency is a beacon of hope for all the people living a life of destitution, and it serves as a pillar in the days of financial crises. It has launched a social security grant program for unemployed people who cannot afford daily commodities. The purpose of the program is to help unemployed people so they can manage their household expenses.
In the SASSA SRD grant program, each unemployed enrolled individual receives an R350 grant every month. It is understandable that R350 is not a heavy amount, but it helps them deal with the financial crises. The applicant can receive the grant until he finds a proper job position.
Normally, people apply for the SASSA SRD grant, but the authorities decline their applications for any reason. It is possible that the institute is unwilling to give them grants due to the deficiency of the funds, but in some cases, the investigation authorities made a mistake in investigating the assets and income of the applicants, and as a result, they rejected individuals’ applications.
In all these chaotic scenarios, a concern arises whether you can appeal for an SASSA SRD R350 grant or you need to apply for another official security grant. Yes, you can apply for the SASSA SRD R350 if your application has been declined. The appeal procedure is not difficult, but if you are unfamiliar with technology, you may find it hard to appeal for the SASSA SRD R350 grant.
Why My Application Has Been Declined?
Understanding the complexities of application rejection can often be challenging and perplexing. The majority of the applicants believe that their applications are rejected because the institute is malfunctioning and its officers are corrupt. The prevalent belief of the people does not affect the reality that there can be genuine reasons why their applications have been declined.
- It is possible that the initial application has been declined due to insufficient funds.
- SASSA may reject your application if you do not provide authentic information.
- The application is often declined if you do not meet the eligibility criteria.
- If the applicant receives multiple financial aid, his application can be declined.
- If the applicant has an alternative source of income, his application can be declined.
- The applicant’s provided data does not match with the existing information in the state department.
Mostly, recipients claim that their initial applications are rejected and appealing SASSA can result fruitfully. That is because application completion is a challenging process. The majority of the applicants lack familiarity and do not understand the correct way to fill out the form.
On the other hand, some provide authentic details, but their applications are rejected because the provided data and the existing information in the Department of Home Affairs do not align. Such discrepancies are the common reason for the rejection of the SASSA SRD R350 grant application.
Eligibility Criteria
Usually, people rush to apply when they hear about a newly launched bursary or financial aid program without considering the importance of eligibility criteria. Meanwhile, eligibility criteria determine whether you should apply for the grant or find another financial aid program. I advise you to see the eligibility criteria carefully and check if you fall under the eligible category.
- An applicant must be a citizen of South Africa.
- An applicant must be a resident of South Africa.
- An applicant must not receive financial support from other aid programs.
- An applicant enrolled in the Unemployment Insurance Fund is not eligible to get a grant.
- An applicant must not earn more than R624 monthly.
- An applicant must be between 18 and 59 years of age.
The purpose of mentioning eligibility criteria is that you should verify if you fall under the criteria. Sometimes, applicants meet the criteria, but they are registered dead in the state’s records. Such individuals’ applications are canceled, so if you are rejected, then check the state department record.
How To Lodge An Appeal For SASSA SRD R350 Grant Online?
The application procedure is simple, but if you are unfamiliar with the technological world and the use of e-tools, you may find it hard to lodge an appeal. Therefore, I have divided the entire procedure into simple steps so you can understand the process thoroughly. See the steps and advance forward as you progress in the guide.
Step 1: Go to the SRD appeal website, its link is provided below.
Link: https://srd.sassa.gov.za/appeals/appeal
Step 2: You need to log in by entering your ID number and phone number.
Step 3: Provide your ID number in the upper empty bar.
Step 4: Provide your mobile number in the lower empty bar which you registered while creating an account.
Step 5: Tap the “Submit” button, and it will send you an OTP on your registered mobile number, then enter the PIN in the bar.
Step 6: Now, you should choose the month in which you are appealing.
Step 7: Here, you need to explain the reason why you are filing an appeal. (Explain the reasons, such as the incomplete application form, inaccurate information, or the technical error that occurred)
Step 8: Tap the submit button to request for recondition.
The procedure I explained here is the simplest and shortest way to appeal. You may need to appeal each month if your application has been rejected over a month. Normally, SASSA sends you a response within 15 days after submission, but it may also take 90 days.
People frequently ask when they should appeal for the SASSA SRD R350 grant if their application has been rejected. It depends upon the condition and the reason that causes trouble. However, the average duration to appeal is 30 days from the submission of the application if you do not receive any response from the institute.
Applicants consider that the purpose of the appeal is to challenge SASSA’s decision. Therefore, he should always provide a genuine reason, and the submitted documents must be authentic. In case SASSA senses something fishy, it may take action against you.
What If My Appeal Is Declined?
The SASSA authorities may decline your appeal for no reason. Applicants frequently ask what they can do if the SASSA appeal is declined multiple times. Some go to appeal to the Ministry of Social Security while others direct themselves towards the high court.
I advise you to visit the high court and lodge an appeal against the SASSA authorities or government. But you should take these steps if you consider that the SASSA has declined your appeal for no reason. Additionally, you should make sure that you fall under the eligibility criteria and you deserve the grant.
Moreover, you should also see if the provided documents are authentic and the banking details are accurate. Once you make sure every piece of information provided is authentic, you should lodge an appeal against SASSA authorities.
How To Appeal In Court?
Once you have determined to appeal against SASSA in court, you should gather all the pieces of evidence. For example, you need to gather the documents you submitted to the SASSA website and the institute’s response to the application. Then, you need to keep a record of the lodged appeals to SASSA for reconsideration.
Additionally, you need to hire a lawyer who will guide you further in appealing against the State Department. In case the court finds out that you are guilty and attempted to manipulate the State Department and court, you may face a punishment as well as a heavy charge.
Lastly, you should analyze the cost of legal proceedings against SASSA in the court and your benefits. If the benefits are low and the cost is high, then you should reconsider your decision. On the other hand, you can visit the Ministry of Social Security and lodge an appeal against SASSA in the minister’s office.
How To Check SASSA Appeal Status?
Once you have lodged an appeal to the SASSA, you should regularly view the status of your application. Appeals are responded to early compared to the initial applications. Let’s see how to check the appeal status in short and simple steps.
Step 1: Go to the SASSA SRD Grant website.
Step 2: Click the “Appeals” section.
Step 3: Here, you need to create an account, so click “Create an account.”
Step 4: Provide your ID number in the upper empty bar.
Step 5: Provide the mobile number in the lower empty bar.
Step 6: Tap the “Submit” button, verify the details, and log in to your account.
Step 7: Click the “Check Appeal Status” option.
Step 8: Again, you will see the empty bars; provide the ID number of the application and mobile number.
Step 9: The status of your appeal will appear in front of you.
Types Of SASSA Appeal Statuses
People face a hard time understanding the SASSA appeal status. There are 3 to 4 types of application statuses in which pending, declined, or approved are the common ones. It is also possible that you see “Verification Error” in the status section.
- Pending: It indicates that your application or appeal is under process.
- Approved: It indicates that the appeal has been reconsidered, and you are eligible for the grant.
- Declined: It indicates that the appeal has been declined due to any reason.
- ID Verification Error: It indicates that the existing data in the state department does not align with the provided data. Considerations
If your application has been declined once, it is possible that SASSA will reject your appeal subsequently. However, you can prevent subsequent rejection from SASSA if you take a few measures.
It is highly recommended that an applicant always provide authentic and certified documents. In case the documents you provided expire, your appeal will be rejected.
For example, the majority of people do not consider the importance of the expiration of their ID documents. I have seen people applying with expired ID documents, and as a result, their applications are rejected. If your documents are expired, you need newly issued documents for SASSA applications.
Additionally, people try to hide their assets and conceal their salary details. They often neglect the thought that SASSA is a government institute that has all the resources to check the authenticity of the documents. When the hidden details are exposed, the SASSA suddenly blocks the grant or rejects the appeal.
SASSA data is updated on a daily basis to see the progress and recipients’ financial details. If an applicant receives a major amount of money from a source, his further grants are canceled, and his application is declined. The purpose of SASSA is to help people living below the poverty line, so your application will be declined if you do not meet the criteria.
If you have provided authentic documents and sincerely filled out the application form and your application is rejected, then you should take action. Such problems are called ID verification errors when your provided information and the state department’s existing information about you do not align.
How To Solve ID Verification Error?
ID verification error can block your grant, or the SASSA may eliminate your application completely. If you want to understand the reason for the ID verification error, you need to see the appeal status. It will explain which document or piece of information does not align with the state department’s existing data.
Usually, people face ID verification errors due to their age and banking details. Let’s say you appeal for a SASSA SRD R350 grant a week before you turn 34. SASSA appeal processing duration is 15 days, and when the department investigates, it finds out that you are 34, but the age in application documents is 33.
SASSA will reject your application and convey to you that your ID details do not align with the existing information in the State Department. To solve this issue, you need to visit the nearest SASSA office, carry all the essential documents with you, and go to the relevant counter in the office.
The worker in the office will record your complaint, analyze the gravity of the issue, and then send you to the application office. Here, you will need to fill out a form and attach the relevant documents. Additionally, you need to provide a copy of your documents that cause issues, such as ID documents or birth certificates.
It is also possible that the officer conducts a short interview to understand the financial condition of the applicant. He will ask questions related to the application or documents and will inform you about the department’s policy. Once you submit the application, you will receive an email or SMS that your appeal has been received.
SASSA Contact Details
Phone Number: 0800 60 10 11
Email Address: [email protected]
WhatsApp Number: 082 046 8553
FAQs
How do I know if my Sassa appeal is approved?
You need to check the status of your appeal through the official website of the SASSA R350 Grant. You can also call the helpline and contact SASSA via SMS to check the appeal status and ensure that your appeal has been approved.
How do I fix the pending status on Sassa?
If your application is pending for a long time, you should revisit the application and edit it. You need to upload all the required documents and provide authentic details.
How do I track my appeal status?
You need to visit the SASSA SRD Appeal website and create an account. Go to the “Track Appeal Status” option and see whether your application has been approved or is under process.
How long does it take for SASSA to approve after the appeal?
Normally, it takes 90 days to approve your SASSA appeal.
Why is SASSA pending so long?
There can be various reasons: the SASSA is out of funds, your application lacks important details, the banking details are incorrect, or a technical error.
Final Thoughts
The SASSA SRD R350 grant has solved the problems of thousands and served as a supporter for millions of applicants. Some people do not earn more than R300 per month in the country and are living a life of destitution and financial misery. SASSA SRD R350 grant serves as a bridge to shorten the gap between them and their needs.
You can apply online to get a SASSA grant, but sometimes the applications are declined. You can lodge an appeal that the application has been rejected on the basis of misunderstanding and show that you are eligible for the SRD R350 grant. The appeal procedure with eligibility criteria, status check method, and the important considerations are explained above, I hope this information will help you in the future; thank you.
